Customer Service & Support

Don't want to wait around for an update?

Refer to our Help Centre which may be able to answer all your questions.

Check out our Beauty Trends Guides , Editors Picks and Beauty Brand pages if you are looking for inspiration or beauty insights. Our website search is also very powerful try different keywords to find the products, brands or information you are looking for.

Contact Fresh Representatives and Beauty Advisors at the following email address. Please be sure to provide as much information as possible if this is about an order, order number, contact details and issues will help us respond quickly:

support@freshbeautyco.co.nz

Our team works Monday - Friday 9am-5pm and we do our best to answer enqiuries quickly however please do allow us a few days for a response. We can assure you that your matter is important to us and it will be attended too.